Inmate Calling Information

Inmate Telephone Inc.

PO Box 1827

Altoona, PA 16603

1-888-949-3303

HTTP://WWW.INMATETELEPHONE.COM

Our inmate phone system is provided by Inmate Telephone Inc. You will have to establish an account with them if you wish to continue accepting inmate phone calls from our facility. You may receive a limited number of collect calls prior to setting up an account with ITI depending on validation of your phone number's status. Customer service is available Monday through Friday from 7:00am to 6:00pm (EST) at 1-888-949-3303 or you can set up and access your account online at www.inmatetelephone.com .

Pre-Paid Accounts: Initial pre-payments must be in the form of cash, money order, credit card, Money Gram or Western Union. Subsequent pre-payments may be made by personal check. Pre-payments must be at least $30.00 or your account will be charged a $5.00 minimum payment fee. The dollar amount of each phone call you receive will be deducted from your pre-payment. When your account balance goes under the amount required to accept at least a 5 minute call, your account will be suspended until another pre-payment is made. You may place additional money on your account at any time to ensure that you do not run out of calls.

Line of Credit Accounts: If you have good credit you may request a line of credit, call ITI or go to their website for more details.

Closing your account: You must call ITI when you wish to close your account. If you have a credit left on your account they will issue you a refund check for the credit balance.

Unwanted Calls: If you want to have your number blocked from receiving calls please follow the instructions on the automated message, that is made when the call is placed, or call 207-947-4585 and speak with Lieutenant Golden who can block your number from our facility.